Your privacy is important to us, and we take our responsibility of caring for it seriously.
1 – Information we collect, purposes and uses
Our game is available on Apple Arcade.
We do not collect any personal information within the framework of provision and operation of the game.
However, player progress, including achievements, are stored on Apple services, such as iCloud for game saves and Game Center for achievements and leaderboards. This data is not sent to Gameloft servers, shared with third parties nor used for marketing or analytics purposes.
Should you contact our Customer Care support or Data Protection Team for privacy requests, we may collect your personal information (as your name, email address and/or phone number, proof of identity), in order to analyse your request and to solve it.
2 – How we retain non-identifiable information
The users can delete their game progress from their iCloud account at any time.
Customer Care related personal information will be stored for the necessary time to handle your request, and for a maximum of one hundred and eighty (180) days prior to deletion.
3 – How we share non-identifiable information
We do not share personal data with other Gameloft entities and/or with any third-parties.
4 – Information Security
We do not collect personal information within the framework of provision and operation of this game. However, please note that where applicable, our general Privacy standards are to implement security measures to safeguard and help prevent unauthorized access, maintain information security, and correctly use anonymous information collected through our activities and services. Where applicable, we take, and force applicable third parties to take, reasonable precautions to protect our players’ anonymous information against loss, misuse, unauthorized disclosure, alteration, and destruction. As a general statement, we invite players to please remember that no transmission of information over the Internet or any wireless network can be guaranteed to be 100% secure.
5 – Your rights
7 – Legal disclaimer
8 – How to contact us
1. through the customer support link on Gameloft website
2. through the feedback form in App store
If you have general question about privacy at Gameloft please:
● send an email to DataProtectionSupport@gameloft.com
● write to the Gameloft Data Protection Officer, 14 rue Auber, 75009 Paris, France.