GAMES AVAILABLE ON APPLE ARCADE
Your privacy is important to us, and we take our responsibility of caring for it seriously.
1 – Information we collect, purposes and uses
Our game is available on Apple Arcade. We use Game Center and Gamekit to authenticate you as a player.
When you play online, we collect your personal information: game progression and your multiplayer Gameplay into our internal systems. We use also Apple services, such as iCloud for game saves.
When you play offline, your gameplay remains on your device. Nevertheless if you opt-in for gameplay analytics we will store your gameplay up to 24 hours while you are offline and send your gameplay to our servers when you will be online.
We also use Amazon Web Services (AWS) for tracking and cloud storage services. We may collect anonymous analytics information to provide you with the game and help improve it.
We also provide you with Customer support.
Our legal basis for personal information collection is your consent and internal operations of the game. For underage users, our legal basis for personal information collection is internal operations of the game.
2 – How we retain non-identifiable information
When you log in, we do not store your user ID, but we keep logs for a maximum of 72h from collection and then the logs are erased.
For multiplayer gameplay, the information is not persisted on our servers, it is in memory of the server during that round of multiplayer and removed from memory once the game is over (a few minutes).
You can delete your game progress from iCloud at any time.
You can delete the information stored on your device (you have to uninstall the game).
3 – How we share non-identifiable information
In order to operate the Services, anonymous game analytics may be transferred to other Gameloft studios or entities, subsidiaries located worldwide.
4 – Information Security
We have implemented security measures to safeguard and help prevent unauthorized access, maintain information security, and correctly use anonymous information collected through the Services.
We take, and force applicable third parties to take, reasonable precautions to protect your anonymous information against loss, misuse, unauthorized disclosure, alteration, and destruction. However, please remember that no transmission of information over the Internet or any wireless network can be guaranteed to be 100% secure.
6 – Legal disclaimer
7 – How to contact us
1 – customer support link: legostarwarscastawayshelp.gameloft.com
2 – through the feedback form in App store for other question
If you have general question about privacy at Gameloft please:
- send an email to DataProtectionSupport[at]gameloft.com
- write to the Gameloft Data Protection Officer, 14 rue Auber, 75009 Paris, France.